SashaBoo FAQ

Everything you need to know about TeeBoo™, BooPatches™, and your Sashaboo journey!

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FAQs Answered

What is a TeeBoo™?
Product Basics

TeeBoo™ is our oversized organic cotton playwear — not just a T-shirt, not just a toy.It grows with kids for 2+ years and features StickyBooPads™ (baby-grade safe nylon stick-on play zones) where kids can stick, swap, and play with BooPatches™ to create endless stories.

What are BooPatches™?
Product Basics

BooPatches™ are collectible, reusable nylon patches that attach to the StickyBooPads™ (soft stick-on play zones) built into every TeeBoo™.

  • Each themed set includes 7–9 patches (only Moody Friend has 9).
  • Independent letters and numbers are also available so kids can spell names, ages, or fun words.

⚠️Safety Note: BooPatches™ contain small parts and are not suitable for children under 3 years. Adult supervision recommended.

What is a StickyBooPad™?
Product Basics

StickyBooPad™ is the soft, baby-grade nylon stick-on play zone built into every TeeBoo™.
It’s where kids can safely stick, swap, and play with their BooPatches™.

  • Chest pad: 20 × 20 cm
  • Neck circle: 3 × 3 cm
  • Neck square: 3 × 3 cm

Neck triangle: 5 × 3 cm

What sizes and colours are available?
Sizing and Colors

  • Sizes: 3–4, 5–6, 7–8 years. Oversized cut = lasts at least 2 years.
  • Colours:
  • Bubblewish (pink)
  • Lemoshine (yellow)
  • Splashberry (blue)

👉 For full details, see our Size Guide.

How do I care for TeeBoos™ and BooPatches™?
Care and Maintenance

  • TeeBoo™: 100% organic cotton. Machine wash cold, line dry, do not tumble dry.
  • BooPatches™: Hand wash cold, air dry, do not tumble dry.

Both are designed to be washable and reusable.

What packaging will my order come in?
Packaging and Gifting

  • TeeBoos™: Delivered in a reusable gift mailer box with a To/From section and a universal message for any occasion. Each TeeBoo™ also comes with one brand BooPatch™. Extra patches are sold separately.
  • BooPatch™ Sets: Packaged in colourful themed envelopes with a To/From section, placed inside a reusable cotton bag.

Independent Letters & Numbers: Arrive in beautiful, gift-ready packaging (without cotton bag).

Are your products safe and sustainable?
Safety and Sustainability

Yes!

  • Organic cotton TeeBoos™ (lab tested).
  • Baby-grade nylon StickyBooPads™ (safe, light, durable).
  • Reusable BooPatches™ made from safe nylon.
  • Eco packaging: recyclable mailers, reusable cotton bags, compostable options.

⚠️ BooPatches™ are not suitable for children under 3 years.

What is your Returns & Exchanges Policy?
Returns and Exchanges

  • 30-day return window.
  • Items must be unworn, unwashed, in original condition with tags and packaging intact.
  • Removable Sashaboo tag must still be attached — if removed, not returnable.
  • Gift boxes: must be returned in good condition (To/From section unused, no damage).
  • BooPatch™ Sets: returnable for store credit (must include cotton bag + packaging).
  • Letters & Numbers: must be sealed, unused. Once opened, not returnable.
  • Change of mind: store credit only (one per customer).
  • Refunds only for faulty, unsafe, or incorrect items (per Australian Consumer Law).

👉 See our full Returns & Exchanges Policy.

Do you ship internationally?
Shipping

  • At launch: Australia only.
  • Coming soon: New Zealand, US, UK/EU, and Canada.

Do you offer free shipping?
Shipping

Yes!

  • Free standard shipping on AU orders $100+.
  • Flat-rate standard shipping under $100.
  • Express always available at extra cost.

Can I buy a Gift Card?
Gift Cards

Yes!

  • Available online, delivered by email.
  • Never expire.
  • Send directly to recipient or to yourself.
  • Non-refundable, cannot be exchanged for cash.

What makes Sashaboo special?
About SashaBoo

  • Created by a loving mum in Australia, inspired by her kids.
  • Oversized playwear that grows with children.
  • Collectible BooPatches™ for endless creativity.
  • Safe, eco-friendly materials.
  • Always gift-ready packaging.

Still Have Questions?

Use our Contact Form (instead of email) for faster support. Our team will reply as soon as possible.