SashaBoo FAQ
Everything you need to know about TeeBoo™, BooPatches™, and your Sashaboo journey!
What is a TeeBoo™?
Product Basics
TeeBoo™ is our oversized organic cotton playwear — not just a T-shirt, not just a toy.It grows with kids for 2+ years and features StickyBooPads™ (baby-grade safe nylon stick-on play zones) where kids can stick, swap, and play with BooPatches™ to create endless stories.
What are BooPatches™?
Product Basics
BooPatches™ are collectible, reusable nylon patches that attach to the StickyBooPads™ (soft stick-on play zones) built into every TeeBoo™.
- Each themed set includes 7–9 patches (only Moody Friend has 9).
- Independent letters and numbers are also available so kids can spell names, ages, or fun words.
⚠️Safety Note: BooPatches™ contain small parts and are not suitable for children under 3 years. Adult supervision recommended.
What is a StickyBooPad™?
Product Basics
StickyBooPad™ is the soft, baby-grade nylon stick-on play zone built into every TeeBoo™.
It’s where kids can safely stick, swap, and play with their BooPatches™.
- Chest pad: 20 × 20 cm
- Neck circle: 3 × 3 cm
- Neck square: 3 × 3 cm
Neck triangle: 5 × 3 cm
What sizes and colours are available?
Sizing and Colors
- Sizes: 3–4, 5–6, 7–8 years. Oversized cut = lasts at least 2 years.
- Colours:
- Bubblewish (pink)
- Lemoshine (yellow)
- Splashberry (blue)
👉 For full details, see our Size Guide.
How do I care for TeeBoos™ and BooPatches™?
Care and Maintenance
- TeeBoo™: 100% organic cotton. Machine wash cold, line dry, do not tumble dry.
- BooPatches™: Hand wash cold, air dry, do not tumble dry.
Both are designed to be washable and reusable.
What packaging will my order come in?
Packaging and Gifting
- TeeBoos™: Delivered in a reusable gift mailer box with a To/From section and a universal message for any occasion. Each TeeBoo™ also comes with one brand BooPatch™. Extra patches are sold separately.
- BooPatch™ Sets: Packaged in colourful themed envelopes with a To/From section, placed inside a reusable cotton bag.
Independent Letters & Numbers: Arrive in beautiful, gift-ready packaging (without cotton bag).
Are your products safe and sustainable?
Safety and Sustainability
Yes!
- Organic cotton TeeBoos™ (lab tested).
- Baby-grade nylon StickyBooPads™ (safe, light, durable).
- Reusable BooPatches™ made from safe nylon.
- Eco packaging: recyclable mailers, reusable cotton bags, compostable options.
⚠️ BooPatches™ are not suitable for children under 3 years.
What is your Returns & Exchanges Policy?
Returns and Exchanges
- 30-day return window.
- Items must be unworn, unwashed, in original condition with tags and packaging intact.
- Removable Sashaboo tag must still be attached — if removed, not returnable.
- Gift boxes: must be returned in good condition (To/From section unused, no damage).
- BooPatch™ Sets: returnable for store credit (must include cotton bag + packaging).
- Letters & Numbers: must be sealed, unused. Once opened, not returnable.
- Change of mind: store credit only (one per customer).
- Refunds only for faulty, unsafe, or incorrect items (per Australian Consumer Law).
👉 See our full Returns & Exchanges Policy.
Do you ship internationally?
Shipping
- At launch: Australia only.
- Coming soon: New Zealand, US, UK/EU, and Canada.
Do you offer free shipping?
Shipping
Yes!
- Free standard shipping on AU orders $100+.
- Flat-rate standard shipping under $100.
- Express always available at extra cost.
Can I buy a Gift Card?
Gift Cards
Yes!
- Available online, delivered by email.
- Never expire.
- Send directly to recipient or to yourself.
- Non-refundable, cannot be exchanged for cash.
What makes Sashaboo special?
About SashaBoo
- Created by a loving mum in Australia, inspired by her kids.
- Oversized playwear that grows with children.
- Collectible BooPatches™ for endless creativity.
- Safe, eco-friendly materials.
- Always gift-ready packaging.