Sashaboo Terms & Conditions
Effective Date: 27 September 2025
Welcome to Sashaboo. By using our website (sashaboo.com) or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
Welcome to Sashaboo. By using our website (sashaboo.com) or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. About Us
Sashaboo is a family-run Australian brand creating playful, safe, and eco-friendly products for children. Our ABN is [Insert ABN].
2. Orders & Payments
- All prices are listed in AUD and include GST (where applicable).
- We accept payment by major credit/debit cards, PayPal, Apple Pay, and Buy Now Pay Later providers (e.g. Afterpay/Zip).
- Orders are confirmed only once payment is received.
- You agree that all information you provide (address, contact, payment) is accurate and complete.
3. Shipping & Delivery
- We ship from Australia.
- Free standard shipping applies to orders of $100 AUD or more (Australia only).
- Orders under $100 AUD incur a flat-rate shipping fee.
- Express shipping is available at an additional cost.
- Delivery times are estimates and may vary due to carrier delays or seasonal demand.
4. Returns & Exchanges
- Our Returns & Exchanges Policy forms part of these Terms.
- You are entitled to a refund or replacement under Australian Consumer Law if goods are faulty, unsafe, not as described, or incorrect.
- Change-of-mind returns are accepted for store credit only under the conditions set out in our Returns & Exchanges Policy.
- To start a return, you must first contact us at hello@sashaboo.com for approval.
5. Gift Cards
- Sashaboo gift cards are delivered electronically and do not expire.
- Gift cards are non-refundable, non-exchangeable, and cannot be redeemed for cash.
6. Product Safety
- TeeBoo™ playwear is made from organic cotton and includes StickyBooPads™ made from baby-grade safe nylon.
- BooPatches™ are reusable nylon patches designed for play.
- BooPatches™ contain small parts and are not suitable for children under 3 years old.
- Parents/carers are responsible for supervising children during play.
7. Intellectual Property
- All content on the Sashaboo website (images, text, logos, designs, product names) is owned by Sashaboo and may not be copied, used, or reproduced without permission.
8. Liability
- To the fullest extent permitted by law, Sashaboo is not liable for:
- Losses arising from misuse of our products.
- Delays in shipping or events outside our control.
- Minor variations in product colour, size, or packaging.
- Nothing in these Terms excludes your rights under the Australian Consumer Law.
9. Privacy
- Our Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you agree to our Privacy Policy.
10. Governing Law
- These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved under NSW jurisdiction.
11. Contact Us
- For questions about these Terms, please contact us:
Sashaboo Team
Email: hello@sashaboo.com
Postal: Our official return address will be provided once a return is approved.