We may collect:

• Personal details: name, email, phone, postal/billing address.
• Order information: products purchased, payment details (via Shopify & trusted providers).
• Account information: if you create an account.
• Marketing preferences: when you sign up to our emails.
• Technical data: cookies, IP, browsing behaviour.

We do not knowingly collect information from children under 16.

We use your details to:

• Process and deliver orders.
• Communicate about purchases, returns, or support.
• Send marketing emails (if you opt in).
• Improve our site and services.
• Meet legal obligations.

We never sell your data.
We only share with:

• Service providers (Shopify, payment gateways, couriers, Klaviyo).
• Analytics/advertising platforms (Google, Meta, TikTok).
• Regulators, if required by law.

We take reasonable steps to protect your data from misuse or unauthorised access.

You can:

• Access and correct your information.
• Request account deletion.
• Opt out of emails anytime.

We use cookies to keep your cart working, remember preferences, analyse traffic, and show relevant ads.

When you request a return, your details are collected and processed in line with our Returns & Exchanges Policy, which forms part of this Privacy Policy. Please review that policy for details of your rights and conditions.

We apply this policy globally. Extra rights may apply under GDPR (EU/UK) or CCPA (California).

If you have concerns about how we handle your personal data:

1. Please email us first at hello@sashaboo.com. We will respond quickly and fairly.
2. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

• For privacy concerns or return approvals:
  

SASHABOO Privacy Officer

Email: hello@sashaboo.com


Postal: Our official return address will be provided once a return is approved.